8 | P a g e Kutztown University suggests that before a student files a formal complaint, the procedure described below be followed. Where do I begin to seek a solution to my problem? If an issue arises for you, the first step in the process is that the student should first contact the faculty, administrator, or staff to try and resolve the issue in an appropriate, equitable, and respectful manner. Based on the successful conclusion of the matter on the part of both parties, no further action is warranted, and the matter is considered closed by both the student and the unit, program, department, individual or office of the university involved. If the issue is not resolved satisfactorily, the meeting may be followed up with the faculty, administrator, or staff's direct supervisor. If the issue is still not resolved in a mutually agreeable manner, then the university offers a resolution process where the student should contact the appropriate director or dean, see (link) below. Important exceptions to this set of steps are in specific instances of discrimination or sexual assault/harassment. The prescribed solution as outlined in the sections on discrimination or sexual assault/harassment, at the link below, should be followed. To assist you in knowing what to do, please refer to Student Complaints, Grievances, and Concerns (https://www.kutztown.edu/contact/student-complaint-procedures.html). Procedures and Information for Severe Weather Kutztown University’s current procedures and information for Severe Weather can be found at the following link. This information is revised and updated annually and shared with campus via email in November. Severe Weather (https://www.kutztown.edu/safety-and-emergency/severe-weather.html) University weather delays, cancellations and closing information can be obtained in several ways: • The weather hotline at 610-683-4649. • The KU homepage at Kutztown University homepage (http://www.kutztown.edu). • KU Alert. We will once again be using the KU Alert system to relay weather-related information via text message and email. Faculty/staff must register for the system if they have not already done so at Kutztown Alert (http://www.kutztown.edu/kualert). Students are automatically registered and must opt-out through the Omnilert portal if they don’t want to receive these important alerts. • Email at your Kutztown.edu email address from KUAlerts@kutztown.edu. • KU’s official Facebook page (www.facebook.com/KutztownU). • WFMZ Channel 69. Student Rights & Welfare The academic community at Kutztown University of Pennsylvania, its faculty, students, and administration, must commonly work to secure that environment in which the acquisition of knowledge and wisdom is best fostered within the context of the university's unique objectives and programs. The university should attempt to provide
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