The Key

122|Page Counseling Center The Counseling Center offers short-term, solution-focused counseling services to undergraduate and graduate students struggling with emotional and psychological difficulties. Our faculty counselors work with students to foster personal and academic growth and success. Counseling services include individual and group counseling, outreach, and crisis intervention. Students who require more intensive, long-term, or specialized psychological services not offered by the Counseling Center will be offered referrals to appropriate services in the community. To avoid dual relationships, students who receive counseling services through the KU Counseling Center may not concurrently or subsequently work as a practicum student, intern, student worker or graduate assistant. Counseling services are provided by doctoral and master's level licensed mental health professionals. Services are also provided by master’s and doctoral level student counselors in-training under professional faculty counselor supervision. Counseling services are confidential, within the limits of applicable laws. The Counseling Center (610–683–4072) is in Beck Hall 122 and is open 8:30 a.m. – 4:30 p.m. Mondays and Fridays, and 11:00am – 7:00pm on Tuesdays, Wednesdays, and Thursdays during the fall and spring semesters. The Counseling Center is closed when classes are not held and during breaks in the academic calendar. When the Counseling Center is closed, students experiencing a mental health emergency should contact Holcomb Crisis Intervention, the Berks County mental health crisis agency, at 610-379- 2007 or toll free at 1-888-219-3910. Holcomb has crisis workers available 24/7, 365 days per year. You may also go to your nearest hospital emergency room. Additionally, if you are on campus, Health Center staff can assist you Monday through Friday 8:00am-4:30pm, and Public Safety is available 24/7 in Old Main at 610-683-4001. Clinical Case Management Clinical case management services are available to students who need assistance with finding medical and mental health resources off-campus. Our Clinical Case Manager acts as a liaison between internal and external health care offices and facilities to ensure students reach and maintain their optimum level of physical and mental health. Our Clinical Case Manager can also assist students with medical insurance enrollment and questions. Our Clinical Case Manager works closely with all departments within the health center and the Dean of Students Office to ensure all academic and personal well-being needs are addressed so students can succeed. Students may schedule appointments by calling the health center at 610-683-4082. Health Administrative Services This department provides the following services to students: • Coordinates the submission of required medical forms. • Assesses billing fees for Clinical Services and Counseling Center. • Processes requests for medical records. Staff of Health Administrative Services can assist you whenever the Health Center is open. For current hours of operation and more information about programs and services please visit Health & Wellness Services (http://www.kutztown.edu/healthandwellness).

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