Living and Learning 115|Page www.kutztown.edu/thekey For more information, please call 610-683-4921. Terms and Conditions of Refund Adjustments All changes and cancellations of a meal plan or dining flex dollars will be reviewed through the first five weeks of class. All requests will be reviewed on an individual basis according to the university policy. Changes will NOT be accepted over the phone. Students who graduate in December, or do not return for the spring semester, are not eligible for any refund adjustment of their unused dining flex dollars or meal plan. KU Dining Services will not issue a refund for less than one dollar. Dining Policies • Smoking and vaping is prohibited inside dining facilities. • Proper clothing, including shirts and shoes, must be worn at all times. • With the exception of Service Animals, pets are not permitted in dining areas. Regulations for Entering Dining Areas Student KU IDs must be presented to the cashier for each entry into the South Dining Hall and/or Cub Café if using a meal plan, dining flex dollars or Bear Bucks. You may NOT lend your KU ID to anyone for purposes of using a meal swipe, dining flex dollars or Bear Bucks. Misusing a student’s KU ID will result in disciplinary action. Full current semester dining fees may be levied as a fine if found responsible. Dining Flex Dollars Terms and Conditions Any student registered for classes may open a Dining Flex Dollar account. Unused dining flex dollars are nonrefundable and non-transferrable. Remaining dining flex dollar balances at the end of the fall semester will rollover to the spring semester. Remaining balances at the end of the spring semester DO NOT ROLLOVER and will not be refunded. Enforcement of Dining Hall Regulations Enforcement is the responsibility of the University and/or Dining Services employees. If asked, a student must provide his or her KU ID upon request. Employees shall submit an incident report to the Dean of Students Office for adjudication in accordance with student conduct procedures and prosecution to the fullest extent of the law. Conduct in the Dining Service Areas All students and guests are expected to conduct themselves in a mature, civil manner at all times. This includes extending common courtesy to all personnel and peers while in the dining facilities. 1. There will be no removal, damage, or destruction to furniture or property in dining facilities. 2. The throwing of objects will not be tolerated.
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