Emergency Quick Response Guide

2. BOMB/BOMB THREAT If you encounter a suspicious package: • DO NOT attempt to remove it. • Move at least 500 feet away and call Public Safety. • DO NOT pull the fire alarm system. • If you receive suspicious mail, do not handle it. Call Public Safety immediately. Bomb Threat: 1. If you receive a written bomb threat, set it aside and call Public Safety at Ext. 34001 or 610-683-4001 . Do not handle the note or the letter further. 2. If you receive a phone call threatening a bomb threat – remain calm and carefully record as much information as possible. Note the exact words the caller used. 3. Have another person call Public Safety to relay the caller information as it is recorded. 4. Keep the caller on the line as long as possible and ask the caller the following: • When is the bomb going to explode? • Where is the bomb located? • What kind of bomb is it? • What does the bomb look like? 5. Try to listen for the following information: • Age and gender of caller – male, female, young, old • Tone of voice – loud, soft, high-pitched, deep, raspy • Accent of caller – local, not local, foreign, nationality • Is voice familiar? • Background noises – office machines, factory machines, trains, airplanes, animals, music, silence, voices, traffic, party 6. Call Public Safety at Ext. 34001 or 610-683-4001 . BOMB/BOMB THREAT