Emergency Quick Response Guide

7. UTILITY FAILURE RESPONSE 1. Whenever a major utility failure occurs - during regular business hours (Monday through Friday, 7:30 am – 4:30 pm) – immediately notify Facilities Work Control at Ext. 31594 . After business hours, weekends or holidays – immediately notify Public Safety at Ext. 34002 . Provide the exact location and severity of the utility failure, if known. 2. Remain calm and follow the suggested responses identified below. 3. If there is a potential danger to building occupants, com- municate the hazard to keep others out of harm’s way. 4. If necessary, evacuate the building by activating the alarm. Become familiar with the exits from the building and use the safest exit in relationship to the event. 5. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by Public Safety. Responses to specific types of utility failure: NOTE: Always observe Steps 1 and 2 above whenever the follow- ing utility emergencies arise: • ELECTRICAL/LIGHT FAILURE: If you are in an unlighted area, proceed cautiously to an area that has lighting. Pro- vide assistance to others in your area that may be unfamil- iar with the space. If possible, turn-off equipment before leaving, so it is off when the power is restored. Keep a battery-operated flashlight available; never use candles for temporary light. Note: Campus buildings are equipped with emergency lighting systems that should provide adequate illumination in main corridors and stairways for safe exiting. • PLUMBING FAILURE/FLOODING: If there are electrical appliances and outlets near the leak, use extreme caution; do not walk through flooded areas. If necessary, vacate the area and prevent anyone else from entering the area. Cover or relocate equipment, materials and supplies to minimize water damage, if safe to do so. • GAS LEAK: Cease all operations. EXTINGUISH ANY OPEN-FLAMES. DO NOT TURN ON OR OFF ANY LIGHTS OR ANY ELECTRICAL EQUIPMENT. Electrical sparks or arcing can trigger an explosion. Notify Public Safety at Ext. 34001 after you evacuate the area. Inform others to stay out of the area and not to smoke. • STEAM LINE FAILURE: Vacate the area; stay away from steam and hot water, which can cause serious burns! Elevator Malfunctions Elevator entrapment is an uncommon occurrence, but due to an elevator’s mechanical nature, malfunctions are possible. If you are trapped in an elevator DO NOT attempt to get out on your own. Occupants should exercise these precautions: • Remain calm. • Use the emergency phone in the elevator to contact Public Safety that you are trapped. Provide details on the number of occupants and at which floor you entered the elevator. • If for any reason the phone does not work, push the alarm bell until someone outside the elevator has heard it and has established communication with you. If outside a stalled elevator, tell persons inside that help is being summoned; call Public Safety at Ext. 34001 to confirm they received the call from the elevator. • Make an effort to locate the elevator car by going floor to floor and listening at the door for sounds such as banging, crying, or yelling. Relay this information to Public Safety or Facilities. • Have someone stand by the elevator to keep persons inside informed until help arrives. This is what will happen: • Public Safety will call Facilities Work Control at Ext. 31594 for assistance, or the local Fire Department as the situation dictates. • Facilities Maintenance personnel will respond to either perform the extraction or contact Elevator Repair, as necessary, to get the occupants out of the elevator. Fire Department personnel may respond if an emergency re- quires their assistance. UTILITY FAILURE RESPONSE